FAQ & Support
Generally home automation refers to the technology integrated into a home which makes living in your home more convenient, more efficient and enhances your lifestyle. This is best achieved by using a reliable home control system.
The options are virtually unlimited. Below are some examples of the main systems you may wish to control:
- Lighting – set the mood with contemporary lighting design
- Multi room audio and video Control: enjoy sound and vision throughout the home
- Security- feel secure in your home, and monitor it remotely when you are abroad
- Climate control – keep cool in the summer and warm in the winter
- Central archive storage of CD’s, DVD’s, pictures and games – all your media at your finger tips
- Computer networks - share files and printers and access the internet in every room
- Blinds and curtains - enjoy natural light from sunrise, and peace of mind at sunset
- Touch screen controls - total home control at your finger tips
Any or all of the features above can be installed in your home and integrated so that you have a single easy to use touch screen panel in each room. This allows you to alter any aspect of the environment and entertainment throughout your entire home.
Saving energy with your lighting saves you money and prolongs the life of your light bulbs. Enhance audio visual can help you reduce your energy costs by using low voltage lighting, and automatic lighting controls.
Low voltage halogen bulbs, which require a small amount of energy to power but produce a very bright light means the brightness of these bulbs, can be reduced, by running them at a less than maximum brightness, with no loss of light to the naked eye whilst achieving considerable energy savings.
Timers can be set to turn off lights at particular times or after a certain period of time. Light sensors for daylight harvesting can turn lights on or off to preset levels depending on the amount of natural light in the room. Motion sensors can be deployed to turn lights off when no movement has been detected in a room for a set period of time. Many other electrical devices can also be programmed to turn off after a certain period of inactivity.
The Internet of Things is a popular buzz word that is growing in popularity in home technology. It represents a good deal about Smart Home or Home Automation systems.
Essentially, the technology allows network connectivity with even wider range or products, and home appliances are the next step for that.
Being a brand-independent company, our portfolio of manufacturers is vast with certification in most major lighting and control systems. Each product is vigorously tested for reliability, robustness, longevity, performance and value for money.
Once the criterion has been ascertained, the right product selection is made for the individual project.
Unlike many other AV companies, we do not favor any specific brands that offer higher margins for specifying their products.
We are not early adopters of new technology. Our focus has always been to deliver tried and tested solutions, which exceed performance boundaries and client expectations.
The integration of home technology often requires extensive infrastructure preparation that will future-proof the property for a long time. Taking special consideration of how technology is moving forward,
Especially considering how complex the required cabling structures are for data and communication networks, consideration for cabling becomes a necessity rather than an option. It is therefore absolutely essential to start your consultation as soon as possible.
Working with builders, architect and interior designers from early on in the project will guarantee that no details of your investment go amiss and you get the best technology solutions
When it comes to future-proofing a house, the biggest concern is the infrastructure to be laid out. Cabling etc is often hard to rectify post-construction, so an installation company has to ensure the infrastructure is up to latest standards.
Our priority is always specifying solutions that offer future support with regards to your current infrastructure. Therefore both the hardware and software that is installed within your house will feature support for any future upgrades.
Absolutely! In most of the projects we work on, we cooperate heavily with our clients’ preferred interior designers, architects or any other construction professionals.
By working closely with all parties in the project and getting involved in the project from early construction phase, we can ensure that every aspect of our involvement in the project is communicated with your interior designer, architect or developer.
We work on a big range of projects that vary drastically in sizes, therefore it is best that we identify essential details regarding your project before making a timeline suggestion.
The projects we have worked on so far span from 1 month to over 3 years.
Absolutely you can! We work in all sorts of projects that include new builds, system revamps or system upgrades.
One of our focuses is also system rescue; where we overtake an existing installation project from another company upon your request and provide in-depth service where we rectify ongoing problems and recalibrate your system.
Today, technology implementation at home is a stronger and more integral part of life at home. Investing in home technologies, from this point of view, will absolutely add value to your property as it increases the life quality immensely.
There are, however, important decisions to make when investing in home technology. Technology advances rapidly, therefore implementing infrastructure innovations that stand the test of time becomes absolutely essential. Therefore we strongly recommend that you get expert advice first.
We endeavor to ensure you enjoy your brand new home technology setup for years following the installation. For this reason we offer state-of-the-art service packages to offer pain-free support.
Following your installation, you will get a 6 month service contract, completely FREE. To find out more about the service options, please contact us.
The individual systems in the home, such as lights, thermostats and security, are known as “subsystems.” The magic of a home automation system is that it affords much richer control and integration of these subsystems. Almost always, if the automation system fails, the subsystems keep on ticking. It just might be a little inconvenient for you. For example, you might not be able to turn off 20 lights at the press of a button, but you can still turn them off the old-fashioned way.