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FAQ & Support

Generally home automation refers to the technology integrated into a home which makes living in your home more convenient, more efficient and enhances your lifestyle. This is best achieved by using a reliable home control system.

The options are virtually unlimited. Below are some examples of the main systems you may wish to control:

  • Lighting – set the mood with contemporary lighting design
  • Multi room audio and video Control: enjoy sound and vision throughout the home
  • Security- feel secure in your home, and monitor it remotely when you are abroad
  • Climate control – keep cool in the summer and warm in the winter
  • Central archive storage of CD’s, DVD’s, pictures and games – all your media at your finger tips
  • Computer networks - share files and printers and access the internet in every room
  • Blinds and curtains - enjoy natural light from sunrise, and peace of mind at sunset
  • Touch screen controls - total home control at your finger tips

Any or all of the features above can be installed in your home and integrated so that you have a single easy to use touch screen panel in each room. This allows you to alter any aspect of the environment and entertainment throughout your entire home.

Saving energy with your lighting saves you money and prolongs the life of your light bulbs. Enhance audio visual can help you reduce your energy costs by using low voltage lighting, and automatic lighting controls.

Low voltage halogen bulbs, which require a small amount of energy to power but produce a very bright light means the brightness of these bulbs, can be reduced, by running them at a less than maximum brightness, with no loss of light to the naked eye whilst achieving considerable energy savings.

Timers can be set to turn off lights at particular times or after a certain period of time. Light sensors for daylight harvesting can turn lights on or off to preset levels depending on the amount of natural light in the room. Motion sensors can be deployed to turn lights off when no movement has been detected in a room for a set period of time. Many other electrical devices can also be programmed to turn off after a certain period of inactivity.

The Internet of Things is a popular buzz word that is growing in popularity in home technology. It represents a good deal about Smart Home or Home Automation systems.

Essentially, the technology allows network connectivity with even wider range or products, and home appliances are the next step for that.

Being a brand-independent company, our portfolio of manufacturers is vast with certification in most major lighting and control systems. Each product is vigorously tested for reliability, robustness, longevity, performance and value for money.

Once the criterion has been ascertained, the right product selection is made for the individual project.

Unlike many other AV companies, we do not favor any specific brands that offer higher margins for specifying their products.

We are not early adopters of new technology. Our focus has always been to deliver tried and tested solutions, which exceed performance boundaries and client expectations.

The integration of home technology often requires extensive infrastructure preparation that will future-proof the property for a long time. Taking special consideration of how technology is moving forward,

Especially considering how complex the required cabling structures are for data and communication networks, consideration for cabling becomes a necessity rather than an option. It is therefore absolutely essential to start your consultation as soon as possible.

Working with builders, architect and interior designers from early on in the project will guarantee that no details of your investment go amiss and you get the best technology solutions

When it comes to future-proofing a house, the biggest concern is the infrastructure to be laid out. Cabling etc is often hard to rectify post-construction, so an installation company has to ensure the infrastructure is up to latest standards.

Our priority is always specifying solutions that offer future support with regards to your current infrastructure. Therefore both the hardware and software that is installed within your house will feature support for any future upgrades.

Absolutely! In most of the projects we work on, we cooperate heavily with our clients’ preferred interior designers, architects or any other construction professionals.

By working closely with all parties in the project and getting involved in the project from early construction phase, we can ensure that every aspect of our involvement in the project is communicated with your interior designer, architect or developer.

 

We work on a big range of projects that vary drastically in sizes, therefore it is best that we identify essential details regarding your project before making a timeline suggestion.

The projects we have worked on so far span from 1 month to over 3 years.

Absolutely you can! We work in all sorts of projects that include new builds, system revamps or system upgrades.

One of our focuses is also system rescue; where we overtake an existing installation project from another company upon your request and provide in-depth service where we rectify ongoing problems and recalibrate your system.

Today, technology implementation at home is a stronger and more integral part of life at home. Investing in home technologies, from this point of view, will absolutely add value to your property as it increases the life quality immensely.

There are, however, important decisions to make when investing in home technology. Technology advances rapidly, therefore implementing infrastructure innovations that stand the test of time becomes absolutely essential. Therefore we strongly recommend that you get expert advice first.

We endeavor to ensure you enjoy your brand new home technology setup for years following the installation. For this reason we offer state-of-the-art service packages to offer pain-free support.

Following your installation, you will get a 6 month service contract, completely FREE. To find out more about the service options, please contact us.

The individual systems in the home, such as lights, thermostats and security, are known as “subsystems.” The magic of a home automation system is that it affords much richer control and integration of these subsystems. Almost always, if the automation system fails, the subsystems keep on ticking. It just might be a little inconvenient for you. For example, you might not be able to turn off 20 lights at the press of a button, but you can still turn them off the old-fashioned way.

Lighting FAQ

Control of a light or group of lights within your home by use of a keypad or remote control. Lighting automation can save preset lighting scenes or moods for a particular occasion or time of day. A single button can dim the lights to a preset level or turn off all the lights in the home when going to bed.

A lighting control system allows you to set your ideal lighting scene for any activity, whether it be watching your favorite film, relaxing with a good book or preparing a meal. Home lighting control provides added security to your property and therefore your peace of mind. Increased energy efficiency will cut the cost of your electricity bills and you will need to replace your bulbs less often.

Lighting control enables your entire home, garden and driveway to light up with a single press of a button. Have a soft path of light appear automatically between the bedroom and the bathroom in the middle of the night or a glow on the treads of the stairs for a safer descent. Your lighting control system can be linked to motion detectors enabling your lights to flash on and off as a deterrent when activated or simply light to full for your peace of mind. Lighting control can also be linked to many other devices such as fire and burglar alarms and CCTV.

Yes. Your home lighting control system can be seamlessly integrated with many other home automation devices such as home cinema, audio systems, blind and curtain control, alarm systems and air conditioning.

Yes you can install a retrofit lighting control system into your house using existing cabling. This is not a wireless solution but utilizes the cables from your conventional lighting system.

Yes. All our lighting control system are fully backwards compatible so you will always be able to upgrade to the latest equipment and features no matter how long you own your home.

Music and Video FAQ

Multi room audio and video is a system which allows the whole family the freedom to enjoy home entertainment independently in any number of rooms throughout your home. Music or video is transported from centrally located equipment to discreet speakers and screens in other rooms.

By using a remote control or a keypad on the wall the source and volume can be altered and the system can be switched on or off. With the push of one or two buttons multi-room audio enables you to select your choice of music instantly from anywhere in your home. LCD touch screens can also be used to provide graphical controls.

Multiroom audio and video systems can be discreetly concealed or tastefully presented in your central audio and video area. Your home control keypads located throughout your home serve as convenient control stations which forward requests for volume, radio station, CD track, etc., to the central control system.

Home Theatre FAQ

Home Theater refers to a set up of audio and video equipment in your home that attempts to duplicate the movie theater experience. You can have a home theater in just about any room of the house, a small apartment, office, dorm, or even outside. The choice is yours.

For the best Home Theatre experience using a specially designed cinema screen and projector is the best approach. With a high end video projector, high end DVD player, separate amplifiers for each channel controlled by a master preamp or controller, in-wall speakers, and a subwoofer it is possible to recreate the movie theatre experience and even improve on it.

This really depends on the room you intend to use for your Home Theatre. With projectors it is necessary to have a room that can be sufficiently dimmed so the picture on screen is clear. If you intend to use a room which is used for more than one purpose it may be a better option to go for a large screen LCD or Plasma TV. We are able to advice on your best options in all cases.

The size of the television or projector screen you opt for depends on the size of the room you will be watching it in and also how close you will be sitting to the screen. We are able to advise on your best options in all cases.

Surround sound is a term applied to several types of processes that enable the listener to experience sound coming from all directions.

An AV receiver is the heart of any Home Theatre system. It is an all in one box pre-amplifier, tuner and power amplifier. AV receivers have the ability to decode various formats used for audio/video.

A pre-amplifier is a dedicated piece of equipment used to control and improve the sound input from various sources. Pre-amplifiers are used in Home Theatre installations to process audio sources such as televisions or DVD players in order to create the best possible sound output before the sound is amplified.

An audio amplifier can provide amplification for one speaker or for many speakers to create surround sound. The maximum number of speakers depends on the number of channels the amplifier can handle. Amplifiers vary in quality of sound output and are one of the most critical parts of your Home Theatre installation. One of the most important components of your amplifier is the power supply. An insufficient or poor quality power supply can produce less dynamic, less detailed sound and reproduce interference noise through your speakers.

For use within a Home Theatre we can provide any type of surround sound set up, 5.1, 7.1 or even 9.1. Ceiling mounted speakers can also be used to minimize the obtrusiveness of the installation. In the notation the first figure refers to the number of speakers excluding the subwoofer and the .1 refers to the subwoofer. Surround sound always requires the use of a subwoofer.

A subwoofer is the speaker that recreates most of the bass sounds in a surround sound system.

We have a large range of speakers in a wide range of specifications and finishes to suit all budgets. Please contact us for more details.

We provide a full Home Theatre room customization service including custom theatre lighting, custom cabinetry for equipment, complete decor design and seating.

Enhance Home Entertainment Centre FAQ

An Enhance Home Entertainment Centre provides a central location to store music, films, video and games which allows you to select what you want where you want via television control panels or touch panel screens. You can also use a keyboard or remote control for ease of use.

The Enhance Home Entertainment Centre gives you much more than the ability to playback audio or video. You can record audio CD’s, and DVD’s on to the internal hard disk, customize your audio and video files using the internet to look up album information and covers, and use it to play all the latest games on the big screen in high definition.

Create custom music playlists for parties or other moods you wish to create. Burn your favorite playlist on to an audio CD for playback in your car.

With an Enhance Home Entertainment Centre you favorite news headlines, local weather reports and RSS feeds are also available at the touch of a button.

An Enhance Home Entertainment Centre can be supplied with any size of hard disk to suit your needs, an LCD display to show audio or video track, title and artist and a HDMI DVD player/recorder so you never need miss a thing on TV. It also comes with its own remote control.

Internet FAQ

Whole house internet is provided by installing a wired, wireless or retrofit network into your home. This enables you to share files and printers between computers and have high speed Internet access in every room of your home.

Yes. We use power line conversion technology which converts your existing power lines into a data network allowing you to have your own computer network without laying down any new cables.

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